Shipping Policy

1. Shipping Overview Pak Family Mart is committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to shipping, including delivery times, costs, and procedures.

2. Shipping Destinations We ship to addresses within Pakistan and internationally. For international shipments, please be aware that additional customs fees, taxes, and duties may apply, which are the responsibility of the recipient.

3. Shipping Costs

• Domestic Shipping: Shipping costs within Pakistan are calculated based on the weight and dimensions of the package and the delivery location. Shipping fees will be displayed at checkout.
• International Shipping: Shipping costs for international orders are calculated based on the destination, package weight, and shipping method. The cost will be shown during checkout.

4. Delivery Times

• Domestic Orders: Typically, domestic orders are delivered within [3-5] business days from the date of dispatch. Delivery times may vary based on the location and courier service.
• International Orders: International deliveries usually take between [7-15] business days. Delivery times may vary depending on the destination country and customs processing.

5. Order Processing

• Order Confirmation: Once your order is placed, you will receive an email confirmation with details of your order and estimated delivery time.
• Dispatch Time: Orders are processed and dispatched within [1-2] business days, excluding weekends and public holidays. You will receive a notification once your order has been dispatched.

6. Delivery Address Please ensure that the delivery address provided is accurate and complete. Pak Family Mart is not responsible for delays or non-delivery resulting from incorrect or incomplete address information.

7. Delivery Issues

• Failed Delivery: If a delivery attempt fails, we will attempt to redeliver your order at least twice. If we are unable to deliver, we may contact you for further instructions or cancel the order.
• Order Tracking: You will receive a tracking number once your order is dispatched. You can use this tracking number to monitor the status of your shipment.

8. Shipping Restrictions

• PO Boxes: We do not deliver to PO Boxes. Please provide a valid home or office address for delivery.
• Restricted Areas: Some remote or restricted areas may have limited shipping options or extended delivery times.

9. Changes to Orders Once an order has been dispatched, we cannot make changes or cancellations. Please review your order carefully before finalizing your purchase.

10. Customs and Import Duties For international orders, customs duties and import taxes may be levied by the destination country’s customs authority. These charges are the responsibility of the recipient and are not included in the shipping cost.

11. Shipping Policy Updates Pak Family Mart reserves the right to modify this Shipping Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

12. Contact Us If you have any questions or concerns about shipping, please contact us:

• Email:Pakfamilymart.pk@gmail.com
• Phone: +92-321-024024-5
• Address: ISLAMABAD